Hey guys. Just wanted to write a quick post about how impressed I am with Apple and their tech support. My poor Ipod Nano (aka Gizmo) died on me two weeks ago. After filling out their online tech support page, they quickly rushed me a prepaid shipping box with packing materials. Then they had a new Ipod Nano (engraved just like my old one) back to me less than two weeks after they got my old one. It was amazing! I couldnt live without my Ipod and Im glad I found a group of people who feel likewise.